Sustainability Report STAKEHOLDERS ENGAGEMENT Our Sustainability approach takes into accounts the sustainability issues facing our stakeholders. Their feedback helps us develop our materiality matrix and define our future targets. These stakeholders are identified as being critical to our ability to implement our strategies and achieve our objectives. To achieve this, we maintain a culture of engagement and a channel of open communication with our stakeholders. Stakeholders Stakeholders Engagement Stakeholders Feedback Employees Megachem views employee engagement as a crucial driver of business excellence and is committed to providing a safe, engaging, inclusive and diverse workplace. We strive to create an environment that embraces Diversity, Equity and Inclusion (DEI), ensuring that all employees feel valued, respected and empowered. By promoting equal opportunities, continuous learning and open communication, we encourage high quality performance, employee satisfaction and long-term loyalty, reinforcing a culture where everyone can thrive and contribute meaningfully to our success. We do this through : • Orientation programmes for new employee online, • Employee engagement & opinion survey, • Internal employee portal, • Ongoing new & existing employee development guide, • Annual total training plan via training needs analysis to chart out the organizational-wide training needs, • Focus on continuous improvement and innovation through employee participation, • Lean/Kaizen Program Team to drive process improvement and efficiency, • Online tutorials and knowledge sharing platform for continuous learning, • Whistleblowing channel, • Protecting employees’ wellbeing by adopting comprehensive risk-based approach in safeguarding the safety and health of all employees, • Regular staff meetings and dialogue session. • DEI-focused initiatives, • Fair employment practices and pay equity monitoring, Employees’ satisfaction survey is conducted annually. We achieved an overall employees’ satisfaction score of 84% in 2024 based on our Employee Engagement & Opinion survey. 75 ANNUAL REPORT 2024
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